Sweet Dreams

MIST: Simply spritz on your pillow before bed. Use nightly. BATH SOAK: Pour desired amount into running water for a soothing & relaxing bath. FACE MASK: SIMPLY CLEANSE YOUR FACE WITH WARM WATER AND PAT DRY. APPLY MASK WITH YOUR FINGERTIPS. LEAVE FOR 15 MINUTES OR UNTIL DRY, THEN RINSE OFF WITH WARM WATER AND GENTLY PAT DRY. DISPOSE OF THE PACKAGING RESPONSIBLY.

MIST: Do not use on face. Avoid contact with eyes. If the product gets into eyes, rinse well with warm water immediately. If irritation occurs discontinue use and if necessary consult a medical professional. BATH SOAK: If product gets in the eyes rinse immediately with clean warm water. FACE MASK: FOR EXTERNAL AND ADULT USE ONLY. KEEP OUT OF REACH OF children. USE AS DIRECTED. NOT FOR USE ON SENSITIVE OR BROKEN SKIN. WE RECOMMEND TESTING A SMALL QUANTITY OF THE MASK BEHIND THE EAR PRIOR TO USE - IF SENSITIVITY OCCURS, DO NOT USE. AVOID CONTACT WITH EYES, IF PRODUCT GETS INTO EYES RINSE WELL WITH CLEAN WATER.

CHRISTMAS DELIVERY PERIODS

During the Christmas period we will aim to have all deliveries out as soon as possible. Please ensure to receive your items prior to the big day, you place your order before the 20th December as this is our last processing day.

Our Christmas period will be from 20/12/2024 to 02/01/2025 - therefore orders will not be processed during this period. Our workers will be back to sending your goodies on 02/01/2024 and resume normal operation. We apologise in advance for any potential inconvenience and the I LOVE team wishes you and your family a happy holidays! 

DELIVERY DESTINATIONS

Apologies to our worldwide I Love family, we regret to inform you we do not currently ship outside of the UK. If these plans change in the future, we will keep you updated on our socials. You can find links to our socials at the bottom of our web pages. 

ACCURATE ADDRESS INFORMATION

To ensure there are no delays to your delivery please ensure that the address information you enter is accurate.

Please make sure to include your:

•  House, flat, apartment, suite, unit or room number

•  City, town, village or province

•  Postal or ZIP code

•  Country

DELIVERY OF YOUR ORDER

Delivery times can vary with occasional strikes and public holidays. Standard Delivery will have your goodies processed within 3 business days and delivery after this within 3-5 business days. 

There will be a minimum of one delivery attempt made. In the event of no one being available to receive the parcel one of three things will happen to the package:

•  Card is left and the parcel is left with a neighbours

•  Card is left and the parcel is left with local collection point or Post Office

•  Card is left requesting consignee to contact the delivery partner to arrange re-delivery

PRICE 

Standard Delivery £3.99 (FREE for orders over £30) 

RETURNS

I LOVE COSMETICS ONLINE RETURNS POLICY & PROCEDURE DAMAGED/ FAULTY/ INCORRECT ITEMS

If the goods you've received are damaged, faulty, or not what you originally ordered, we will be happy to exchange the items or offer you a refund if you contact us within 7 working days.

Please notify us immediately by emailing help@ilovecosmetics.co.uk or calling us on +44 (0) 1772 802077.

To ensure prompt resolution, please provide the order number and keep the box, packing materials and the damaged items for inspection by the carrier.

This policy is only applicable to purchases made online at ilovecosmetics.co.uk; we are unable to process exchanges or returns for purchases made within a partnered retail location.

This policy does not affect your rights under law as a consumer, which apply in addition.

RESPONSIBLE PERSON

ILC operates with MSL as their Responsible Person. Details are listed below, should they be required. 

RP: MSL Solution Providers

Suite 5385, 27 Upper Pembroke St., Dublin, Ireland

www.msl.io